Manual order processing costs far more than most businesses realise — not just in order entry, but in every customer call, every rep interruption and every mistake that has to be fixed. This estimator gives you a sense of the opportunity. Every business is different, so we always recommend a free demo to show you the real picture for yours.
Taking the order, re-keying it into your system, checking stock availability and confirming customer-specific pricing manually. Each order typically takes around 20 minutes of combined staff time — SMX eliminates most of it.
Inbound calls to check stock, pricing, account balances, order status, invoice queries and delivery chasing. PortalX gives customers 24/7 self-service access — SMX customers typically see around 70% fewer of these calls.
Reps typically spend 60–90 minutes a day calling the office to check stock, confirm pricing and verify credit limits. SMX puts all of that on their phone — saving around 1 hour per rep per day in back-office interruptions.
ⓘ This is an estimate, not a guarantee. Figures are based on typical processing times and average staff costs. Your actual saving will depend on your current processes, team size and order complexity.
Trusted by leading brands across Ireland & Great Britain
Everything built-in. Nothing bolted on.
We provide a B2B eCommerce solution designed to optimise your business operations. Our intuitive order-taking app for sales reps combined with dynamic B2B apps and websites creates a seamless interaction between your business and clients.
Customer service at the heart of everything we do.
Spend less time on admin and more time selling.
Stock & order history from any mobile device.
Connect seamlessly with your existing ERP systems.
Full functionality underground or in remote areas.
No infrastructure investment required.
Three powerful solutions working together to elevate your sales process and customer experience.
