AI & ML
Intelligence
Engine
Stop guessing. Start knowing. SMX AI turns your order history, customer behaviour and stock data into accurate forecasts — so you always know what's coming before it arrives.
Stop guessing. Start knowing. SMX AI turns your order history, customer behaviour and stock data into accurate forecasts — so you always know what's coming before it arrives.
Every B2B business generates more sales, order and customer data than it knows what to do with — and most of it sits unused. SMX AI/ML turns that data into accurate forecasts, demand signals and inventory recommendations you can act on immediately.
Built directly into your SMX platform, it learns from your order history, seasonal patterns and customer behaviour — getting smarter the longer you use it, and delivering predictions that help you make better buying, stocking and selling decisions.
SMX Intelligence focuses on the areas that cost B2B businesses the most when they get them wrong — sales forecasting, demand planning, inventory management, and customer retention. Every model is trained exclusively on your own data — not industry averages, not benchmarks, not assumptions. Your patterns. Your customers. Your products.
90-day rolling revenue projections at company, team, rep and territory level. Updated daily as new orders arrive.
Every customer receives a daily score predicting their likelihood to order. Reps focus time on the accounts most ready to buy.
Detect accounts whose ordering frequency or basket size is declining. Act before a customer quietly drifts to a competitor.
Surfaced directly in the SMX field sales app — AI-recommended products to upsell or cross-sell on every customer visit.
Individual demand curves for every product in your catalogue, accounting for seasonality, promotions, and customer-specific patterns.
Forward-looking alerts that identify which SKUs will run out before the next delivery window, based on current demand trajectory.
Identify pricing elasticity per customer and product segment — surface where a price adjustment would increase volume without hurting margin.
Executive dashboards with drill-down capability — revenue by rep, product, customer, channel and time period, all in one view.
Visualise performance gaps across territories and surface whitespace opportunities — accounts similar to your best customers that aren't yet buying.
From FMCG distributors to construction materials suppliers — here's how B2B businesses use SMX AI/ML every day.
